Privacy Policy
Effective Date: 28/03/2025
CookingAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information when using our application and our website smartcookingai.com (the "Service").
Our Service offers an artificial intelligence system that generates personalized recipes, meal plans, shopping lists, and real-time culinary assistance. We understand the importance of your privacy and are committed to treating your data with the utmost care and confidentiality.
Information We Collect
Personal Information
- Registration Data: Username and email provided during registration.
- Dietary Preferences: Information about your preferences and dietary restrictions.
- Dietary Profile: Responses to questionnaires used to create your personalized food profile.
- Payment information: Stripe customer ID, transaction identifiers, last four digits and card expiration date (never the full number).
Usage Data
- Interaction Data: Information about how you use the Service, including types of recipes generated, frequency of use, and interaction patterns.
- Technical Data: Device type, operating system, and other technical information necessary to provide the Service.
- CookingAI Points data: credit balance, purchase and consumption history of points, actions that generate credit charges.
How We Use Your Information
We use the information collected to:
- Provide the Service: Generate personalized recipes, meal plans, and shopping lists based on your preferences.
- Personalize the Experience: Adapt content and recommendations to your preferences and dietary needs.
- Improve the Service: Analyze how users interact with the Service to improve its functionality and usability.
- Provide Support: Respond to your requests and provide technical support.
- Communicate with You: Send you updates, notifications, and information related to the Service.
- Manage your CookingAI Points: credit purchased points, deduct points when using consumption features and notify you of the balance.
- Send you transactional emails related to payments, Stripe invoices, credit balance and renewal or payment error notifications.
Payments and CookingAI Points
We use Stripe to process your payments securely. When you purchase a CookingAI Points package, we only receive from Stripe the transaction ID needed to credit points to your account. Points never expire and remain available until you use them.
How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:
- Service Providers: With third-party service providers that help us provide and improve the Service (such as hosting or analytics providers) under strict confidentiality agreements.
- Stripe Payments Europe Ltd.: processes your payments. Only receives essential data (amount, currency, item description, customer ID) and does not share the complete card number with us.
- Social Media Integrations: When you use social media sharing features, some information may be shared with the respective social networks.
- Legal Requirements: When required by law or to protect our legal rights.
Data Retention
We retain your personal data only for as long as necessary to provide the Service and to comply with our legal obligations. User profile data (username and email) and the dietary profile are retained until the account is closed. Information collected via camera and microphone is processed in real-time and is not retained long-term, except when necessary to improve the Service.
Billing records and financial transaction information are retained for 10 years in compliance with tax obligations.
If you are under 18, the purchase of credit packages must be authorized by a parent or legal guardian.
Last modified: 11/05/2025